You may find your web server or ISP blocks some or all of the requests that AAAtraq sends, especially if you are using a CDN or bot-blocker such as Cloudflare or Akamai in “paranoid” mode. This will prevent AAAtraq from assessing your site properly. To solve this you should white-list AAAtraq’s requests to your site.
Most web publishing solutions will allow you to easily white-list requests by the IP address they come from. To white-list AAAtraq requests you should list all of the following IP addresses:
- 54.152.153.32 (a.public.dexter.aaatraq.com)
- 3.211.3.36 (b.public.dexter.aaatraq.com)
- 54.80.170.148 (c.public.dexter.aaatraq.com)
Alternatively, and in some ways preferably, you may be able to white-list by searching the User-Agent request header. If so, you should match on any agent containing the following sub-string:
- dexter/
If you need help with setting up white-listing, please contact your vendor or department which handles your web hosting – they should find it very straightforward to assist you given a link to these instructions. Please note that you may need to add white-listing in more than one place – e.g. at the web server, on a load balancer, at your CDN.